Effective immediately Gainesville Veterinary Hospital has implemented a few practices to minimize risk of COVID19 exposure to our staff and our clients. We anticipate these measures will be in place for the next 30-60 days.
However, we have decided we will not be allowing clients into the building except in very specific cases/circumstances. When you arrive for your scheduled appointment you will be asked to call the clinic from your car. A staff member will take a detailed history of your pet’s problem over the phone, then come out to your car to bring your pet in for his/her exam. Once a complete exam is performed a doctor or technician will call you to discuss the findings of the exam as well as any recommended diagnostics or treatments. Payments will then be made over the phone (we will not be taking credit cards from people to run inside the building) or by cash or check. Lastly, a staff member will return your pet to you in the parking lot.
Medications and products may still be purchased over the phone, then brought out to the car for you by a staff member when you arrive. Due to the disruption, please be patient with staff and allow sufficient time for the entire process to take place.
We are working hard to find a safe method to continue to provide high-quality service to our clients and care to your furry family members. Thank you for your understanding!”
Due to the recent COVID-19 outbreak we ask that if you are experiencing flu-like symptoms or a fever to stay home if possible. We are happy to reschedule your appointment. Please let the front desk know if you are experiencing symptoms, or have been in close contact with a confirmed COVID-19 person.
Our staff will be taking precautions in an effort to prevent the virus from spreading. We ask that you follow the CDC’s guidelines and take steps to protect yourself. Remember to wash your hands often, don’t touch your face and cover your sneeze or cough.
For more information and updates on COVID-19, please click here.